NTR Lab
Homepage >> Experience

Windows (server)

Electronic Document Management System DocsMaster

DocsMaster was created and developed by NTR Group; PNTN is a document storage system integrated into DocsMaster and is improved and supported by NTR Group.

Purpose: allows structured, web-based storage of large numbers of documents.

Main functionality:

  • Structuring documents by customizable metadata;
  • Search by metadata;
  • Associates images with documents and allows manipulation of the images;
  • Accounts and access management.

Technologies: MS SQL 2005, ASP.NET, .NET Framework 3.0, MS ActiveX

Call Campaign Dialer

Idea and design were provided by IT MAX Group, LLC; modeling and implementation were performed by NTR Group.
This project supports creating and processing of special dialing campaigns. It facilitates call list creation, dials the call and includes the ability to transfer the call to an operator.

Purpose: it can be used in various ways, including telemarketing and expired credit card reminders.

Main functionality:

  • Web-based managing and tracking of campaigns and their status.
  • Support of wave and text phrase input (for audio messages).
  • Export/import call lists.
  • Call Center operator’s workplace: start/stop conversation and tracking call status.

Technologies: MS SQL 2005, MS Visual Studio 2005/2008, MS IIS 6.0, C#, .NET Framework 2.0/3.5 SP1, MS ActiveX, MS Speech Server 2007

 

IVR system

Idea and design were provided by IT MAX Group, LLC; modeling and implementation were performed by NTR Group.

The Task

Automated call answering, voice and dial-tone navigation, payment processing.

Main functionality:

  • Receiving and processing calls and payments.
  • Managing voice texts in both wave and text formats.
  • Support of transferring to call center in compliance with business hours.
  • Web-based administration module.

Technologies: MS SQL 2005, MS Visual Studio 2005, MS IIS 6.0, C#, .NET Framework 2.0, MS ActiveX, MS Speech Server 2007
 

FluEase Operations Manager

IT MAX Group, LLC, in collaboration with NTR Lab developed a web-based solution that provides the means of processing different types of payments and enables paperless document delivery from all points of service to the main office. The main office personnel are able to view documents by point of service or view all documents.
The idea and design were provided by IT MAX Group, LLC; modeling and implementation were performed by NTR Lab.

The tas
k
Support processing and accounting of vaccination operations in airports, railway stations and any other transport locations.

Main functionality:

  • Controlled access by authorization level.
  • Provides both magnetic card and paper document scanning.
  • Provides for payment processing (by cash, CC, checks) through various billing groups
  • Manages multiple dictionaries.
  • Generates all required documents.
  • Flexible event reports with charts and graphs.

Technologies: MS SQL 2008, MS Visual Studio 2008, MS IIS 6.0, C#, .NET Framework 3.5 SP1, MS ActiveX
 

Renaissance Insurance Intranet

Project: Intranet for the Renessans Strakhovaniye / Renaissance Insurance Company.


Customer
Renessans Strakhovaniye a leading company in Russia’s modern insurance market.
Renessans Strakhovaniye has an A++ rating, the highest possible, from Expert RA, a national rating agency assuring its financial stability and solvency.
Renessans Strakhovaniye is licensed for all types of insurance and offers clients a full range of products backed by more than 10 years of experience in the Russian market.

Task
The initial idea was to develop a modern corporate portal, which transformed into the development of full a corporate intranet, in accordance with the design concept proposed by the Design Bureau Artem Gorbunov and with the full support of Renessans Strakhovaniye’s HR unit.

Solution
The intranet is integrated with multiple in-house information systems, including personnel, documents, information guides, and implements the majority of the functions specific to corporate portals.

Major competitive advantages from the new intranet include

  • a new, integrated telephone directory combined with the other information that helped the company streamline the data on the administrative structure and various units of Gruppa Renessans Strakhovaniye / Renaissance Insurance Group LLC;
  • simplifying and assisting new employees in learning the company;
  • organizing and improving accessibility of corporate information, including current internal projects, competitions, career opportunities, etc.; and
  • facilitating efficient communications between management and staff.

Technologies
A separate portal platform (portlets, integration elements, etc.) was developed for the project based on ASP.NET/MS SQL. The portal platform provides better usability and target functionality than the standard implementation of MS Sharepoint.

Extranet System of “Zurich. Retail”

Project: Implementation of the “Web-Praktika: Sale of Policies” (“Autodealer”) system in the company “Zurich. Retail”

 
Customer
“Zurich. Retail” is a part of the Zurich Group, offering financial solutions in the field of insurance services through the global net of offices and subdivisions. The Group was founded in 1872 and is managed from its headquarters in Zurich, Switzerland.
 
The Task
Provide an instrument for increasing the loyalty of dealers- juristic persons as well as the means of increasing sales of insurance policies in remote offices, including the salons of car dealers.
 
Solution
Implementation of the “Web-Praktika: Sale of Policies” (“Autodealer”) system for automatic issue of insurance polices in remote points of sale including the partner companies.
 
Technologies
ASP.NET, MS SQL.

A Business Mentoring matching & program management system

Client: MediaPro, Inc., a US-based company

Description:
A web-based portal application designed to help optimize, manage, and measure (evaluate) coaching and mentoring initiatives.

Technologies: ASP.NET 2.0, AJAX 1.0, MS SQL Server 2005
 

PDA Survey tool

Task:
Develop a PDA tool for information transmission between field engineers and the home office.

Solution:
The tool saved engineers’ time while surveying in the field, as well as increasing their flexibility and efficiency.

Main functionality:
The user navigates using a menu button and job complete button.
• The menu button displays the names of the screens.
• The job complete button saves the data for attachment to an email.

The home office fills in various sections on a scrollable form (WIN32 Form) that saves in XML format and is sent by email to the engineer.

The engineer receives an email with the XML form attached; when clicked both the attachment and the program open displaying the job information.

The engineer adds information, saves it and sends it back as an email attachment.

Technologies: .Net 2.0, Compact Framework 2.0, c# 2.0, email by pocket outlook api, xml
 

Exchange reminder: a reminder system for corporate users

Client: Inspire Tech Inc. (Singapore)

Description:
Exchange reminder allows corporate users of Windows Mobile to choose and control events and meetings in Microsoft Sharepoint via SMS-service. Exchange reminder guarantees timely reminders.

Technologies: C#
 

Tax payment control system

Client: GUP ECONOMICA

Description: The system was developed by NTR Lab to support information interoperability between Moscow’s city government and its Federal Tax Service. The system

  • automates the reception of preliminary documents for tax revenues of the Economic Politics and Development Department;
  • processes the data and posts it as an information resource on the intranet;
  • creates and maintains an operating database of primary tax revenue information; and
  • analyzes tax revenues in the city budget.

Special system features include

  • template creation that enable users to build and modify various sets of required documents without updating software or changing the database scheme; and
  • reference data that can be edited (addition and modification of classifiers, dictionaries and other reference materials).

Microsoft gold certified partner

ISO 9001