DocsMaster was created and developed by NTR Group; PNTN is a document storage system integrated into DocsMaster and is improved and supported by NTR Group.

Purpose: allows structured, web-based storage of large numbers of documents.

Main functionality:

• Structuring documents by customizable metadata;
• Search by metadata;
• Associates images with documents and allows manipulation of the images;
• Accounts and access management.

Technologies: MS SQL 2005, ASP.NET, .NET Framework 3.0, MS ActiveX

Idea and design were provided by IT MAX Group, LLC; modeling and implementation were performed by NTR Group.
This project supports creating and processing of special dialing campaigns. It facilitates call list creation, dials the call and includes the ability to transfer the call to an operator.

Purpose: it can be used in various ways, including telemarketing and expired credit card reminders.

Main functionality:

• Web-based managing and tracking of campaigns and their status.
• Support of wave and text phrase input (for audio messages).
• Export/import call lists.
• Call Center operator’s workplace: start/stop conversation and tracking call status.

Technologies: MS SQL 2005, MS Visual Studio 2005/2008, MS IIS 6.0, C#, .NET Framework 2.0/3.5 SP1, MS ActiveX, MS Speech Server 2007

Idea and design were provided by IT MAX Group, LLC; modeling and implementation were performed by NTR Group.

Task
Automated call answering, voice and dial-tone navigation, payment processing.

Main functionality:

• Receiving and processing calls and payments.
• Managing voice texts in both wave and text formats.
• Support of transferring to call center in compliance with business hours.
• Web-based administration module.

Technologies: MS SQL 2005, MS Visual Studio 2005, MS IIS 6.0, C#, .NET Framework 2.0, MS ActiveX, MS Speech Server 2007
 

IT MAX Group, LLC, in collaboration with NTR Lab developed a web-based solution that provides the means of processing different types of payments and enables paperless document delivery from all points of service to the main office. The main office personnel are able to view documents by point of service or view all documents.
The idea and design were provided by IT MAX Group, LLC; modeling and implementation were performed by NTR Lab.

Task
Support processing and accounting of vaccination operations in airports, railway stations and any other transport locations.

Main functionality:

• Controlled access by authorization level.
• Provides both magnetic card and paper document scanning.
• Provides for payment processing (by cash, CC, checks) through various billing groups
• Manages multiple dictionaries.
• Generates all required documents.
• Flexible event reports with charts and graphs.

Technologies: MS SQL 2008, MS Visual Studio 2008, MS IIS 6.0, C#, .NET Framework 3.5 SP1, MS ActiveX